(Pre-Order) Hygiene Series • Mid Rise Cotton V Lace Waist Brief Panty
Designed to safeguard your hygiene on all levels, the panty's inner lining is made of Japanese anti-bacterial fiber. It inhibits the growth of bacteria, keeping you clean and comfortable throughout the day without any worries.
Main Fabric: 96% cotton, 4% spandex
Japanese Anti-bacteria Inner Lining: 95% cotton, 5% Rayon.
Lace: 85% nylon, 15% elastane.
Please take note:
- Pre-orders are estimated to arrive 1-2 weeks later after order has been placed.
- Any instocks checked out with the pre-order items will be dispatched in the same package. If customers would like the instock items to be dispatched first, please do send us an email or leave us a note in the comments section upon checkout.
- In the interest of hygiene, we do not provide returns/exchanges for the delicates.
- As products may vary in size, please do refer to our size chart for your reference.
- It is normal for the fabric dye from the intimates to bleed during its first wash.
- To avoid deformation and minimise the risk of damage to your delicates, it is recommended for them to be handwashed or be put into laundry bags.
- If you prefer the washing machine, please follow the machine manufacturers' instructions and use the delicate or gentle cycle for your items.
- To avoid dye transfer, do not wash with bleach and separate your dark and light colored clothings when washing.
- Avoid soaking the delicates in water and refrain from using the dryer to prevent shrinkage.
- Color of product will vary slightly due to the monitor's display.
Kindly take note that order made during peak season or festive period will consequently take longer processing and delivery time. Shipping may also be delay due to COVID outbreak. You will receive a notification e-mail together with your tracking number once we shipped your item.
Kindly take note that the pre-order item is estimated to be delivered in 2 - 3 weeks.
For other countries exclude in the above shipping list, kindly contact us via WhatsApp chat ( WhatsApp icon at the left ) or email us at email@example.com and our team will assist you with shipping options.
Please note that: In order to protect between us and you as a customer, we have included a check box for you to accept during check out.
Your satisfaction is our first priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. However, in the event you received faulty item please refer to our Refund & Exchange Policy below for further information.
Refund & Exchange Policy
8. The exchange item(s) must be returned to us undamaged, unsoiled, unwashed, unaltered, unscented and unworn.
9. Due to hygienic reasons, item(s) for example, underwear, invisible bra or stick-on bra is not exchangeable.
10. Size or item(s) to exchange is/are subject to availability.
11. In case of item(s) received are different to the item(s) ordered. We hope this will never occur, however if this happen, we will pay for the returning shipping and handling fee due to our terribly done mistake.
12. Other than the situation (5.) above, you will be responsible for paying for your own shipping costs for returning your item.
13. The customer will be required to pay the difference/extra, should the amount of the exchange item exceed the price of purchased item.
14. A shipping and handling fee will be charged to the customers upon approved exchange.
15. Exchange can only be made once and that's the final of it.
16. Kindly note only regular priced items could be exchanged. We only replace the sales item(s) if they are defective or damaged.
17. To check the exchange status, you may contact our customer care center via email at firstname.lastname@example.org.
Return & Exchange Procedure
1. Take a snapshot of the incorrect item or area of defect.
2. Before sending out the parcel for return / exchange, kindly email us at email@example.com to request for return / exchange. Kindly note that you have to Include the snapshots photos together with your invoice number or order references for verification purposes.
3. We will response to you in 24 hours if the item request is returnable / exchangeable.
3. To ensure safe delivery, all exchange items must be sent using a courier service with tracking number. Classé Couture will not be liable for any loss of exchange items in transit. Kindly email us the tracking number.
Classé Couture reserves the right to deny the exchange if the item(s) does not meet the Return, Refund & Exchange Policy requirements above.